Somata Therapeutics
Last updated: November 17 2025

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At Somata Therapeutics (“we,” “us,” or “our”), your privacy and trust are our priority. This Privacy Policy outlines how we collect, use, protect, and manage your information when you visit our website, book an appointment, or interact with our services.

1. Information We Collect

Personal Information

Provided voluntarily when you complete intake forms, book appointments, or contact us:

• Name

• Email address

• Phone number

• Date of birth

• Health history and treatment information

• Payment details (processed securely by third-party providers)

• Emergency contact information

Automatically Collected Information

Collected through our website and booking systems:

• IP address

• Device type

• Browser data

• Pages viewed and site usage patterns

This information is non-identifying and used to improve website experience.

2. How We Use Your Information

We use your information to:

• Provide therapeutic massage and related services

• Contact you regarding appointments or schedule changes

• Maintain accurate health and treatment records

• Process secure payments

• Improve our website and service experience

• Communicate updates or promotions (only with your consent)

• Meet regulatory, legal, and insurance requirements

We never sell or trade your information.

3. How We Protect Your Information

Your personal and health information is securely stored through:

• Noterro (client charting and health records)

• Wix (website and contact forms)

• Secure email systems

These platforms use industry-standard security measures, including encryption and restricted access. Only your therapist has authorized access.

4. Sharing Your Information

We may share your information only when necessary:

• With trusted third-party service providers (Wix, Noterro, payment processors)

• With legal or regulatory bodies when required

• With your explicit consent (e.g., referrals)

We do not sell or exchange personal data.

5. Your Rights

You may:

• Request access to your records

• Request corrections or updates

• Withdraw consent for marketing communications

• Request deletion of certain types of data (where legally permitted)

For requests, email us at: [your business email]

6. Cookies & Website Tracking

Our website may use cookies to analyze traffic and improve usability. You may disable cookies through your browser settings at any time.

7. Third-Party Links

Our site may contain links to external websites (e.g., booking platforms, social media). We are not responsible for their privacy practices or content.

8. Data Retention

Health records are retained according to Alberta regulations:

• 10 years after your last appointment

• For minors: 10 years after the client turns 18

Other records may be retained as needed for business or legal purposes.

9. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

10. Contact Information

For privacy-related questions or requests, please contact:
📧 bodywork@somatatherapeutics.com